Frequently Asked Questions

Check our most frequently asked questions here, if you still need help then please contact us at


Although there are premade cleaners to use in your bong. 91% isopropyl alcohol and coarse salt such as Epsom Salt work great! DO NOT rinse your CUSTOM ADOPT A BONG SERIES bongs with Hot water! Certain glass such as our custom bongs we sell can not tolerate the heat. 

1. Pour the alcohol of 70% concentration or higher in the glass chamber when it's still warm and hot.
2. Then pour some salt into the glass chamber via its mouthpiece, the coarser the salt, the better.
3. Cover the mouthpiece and slide hole with your palms, hold it tight and carefully, shake it up until the water changed to a dirty brown.
4. Pour the dirty water down the sink. 

We apologize you were unable to locate the item/product. Just let us know and we'll see if we can get it for you!

Please make sure to use the search bar on our site, if you are still unable to locate the product send us a message and we will look into it! 

Email us at

email our rep: 

Email us at 


Email us at for further return information. For additional info see our Refund Policy.


We ship all orders within 1-3 business days. All our orders arrive anywhere between 1-3 weeks respectfully, usually a lot sooner unless you reside outside of the states. If you need help tracking your order feel free to message us. 

We ship from Los Angeles, CA and Phoenix, AZ! 

Send us a message! Lets talk about it!